Return Policy

We have a 7 day return policy. You can have up to one week to be fully refunded.

Day 8-14 can be exchanged.

Which means you have up to 14 days after receiving your item to request a return for online orders. The first 7 days can be refunded. Between 8-14 days must be exchanged. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

All gifts must be exchanged - no refunds are given on gifts.

All clearance items are final sale and cannot be returned or exchanged.

Some items cannot be returned at all and include Maui Jim, under garments & seasonal items. 

Contact us for any return question at

Special Orders - Must be paid in full at time of order. No returns on special orders. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

For online - we will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

For in store - you must have the email or phone number associated with the order to return an item.

Please remember it can take some time for your bank or credit card company to process and post the refund too.